How to build a profitable podcast.
Elevate Customer Care Excellence: Discover the 13 Best Podcasts for Businesses!
Supercharge Your Business with the 13 Best Customer Care Podcasts For Businesses.
Customer care, often referred to as customer service, is the cornerstone of a successful business. It involves a professional yet friendly approach to understanding, meeting, and exceeding the needs and expectations of customers.
Effective customer care combines professionalism, friendliness, effective communication, problem-solving skills, and ongoing value delivery. It involves an in-depth knowledge of the product or service, efficient problem resolution, polite and timely responses, active listening, empathy, and the protection of customer data.
Let's proceed...
The role of IT leaders has never been more critical or more complex. The Bridgecast is where enterprise tech decision-makers come to make sense of it all and to connect the dots between technology, strategy, and business success. Hosted by veteran technologist and Bridgepointe Chief Strategy Officer Scott Kinka, each episode features candid conversations with top CIOs, CTOs, Innovators, Authors and Analysts. Together, they explore how to simplify technology decisions, drive measurable outcomes, and build stronger alignment between IT and the C-suite. True to its name, The Bridgecast is your link between innovation and execution, technology and leadership, IT and enterprise growth. Whether you're navigating hybrid work, cloud modernization, cybersecurity, or digital transformation, this show delivers the real-world stories and insights you need to lead with confidence. Subscribe, rate, and review to stay ahead of what’s next in enterprise IT. Presented by Bridgepointe Technologies, this podcast is for tech leaders, IT professionals, M&A officers, strategists, and company owners who are embracing the change.
Check out their latest episode here:
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Welcome to Talk Time with MaxContact, the podcast where we talk about the latest contact center and customer experience industry news and insights. Join us as we welcome industry experts, discuss actionable strategies you can apply to your business and help professionals like you on your path to long term career progression and success.
Check out their latest episodes here:
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Humans of CX is a podcast on a mission to have conversations with the world's leading customer experience experts to help CX professionals humanize their approach, placing empathy at the center of the experience.
Check out their latest episodes here:
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Customer relationships are part of any business. Making them great is the next step. At Zendesk, we are here to help you create the best customer experiences and get the best results for your business.
On the Conversations with Zendesk podcast, we explore trends in customer experience and share what Zendesk is developing for you.
We will be talking about messaging channels, the power of self-service, integrations, conversational CRM, AI and no-code.
Like and subscribe to receive new episodes every other week. Visit www.zendesk.com/blog for updates, bonus content, and more.
Check out their latest episodes here:
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Practical AI: The Capacity for Good, is a podcast that explores the positive side of artificial intelligence. We speak with thought leaders about the intersection of AI automation, customer support, and customer experience. We dive into real-life stories of how AI has improved people's lives. Join us as we explore the many ways in which AI can be a force for good and hear from those who are using it to make a positive impact on the world.
Check out their latest episode here:
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Welcome to "Video Voyagers: Edge of AI", powered by Videate!
We’re exploring where no one has before– the transformative impact of AI and Video Automation on Customer Success.
In each episode, we talk with industry experts and visionary practitioners to explore real-life stories of innovative AI video applications in the world of SaaS.
Barriers? Shattered. Misconceptions? Debunked.
Join us as we discover the incredible potential of AI and Video Automation for Customer Success.
Check out their latest episodes here:
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Join host Lauren DeSouza on her journey to discover the power of retaining customers. Accompanied by marketing experts, this podcast will demystify customer retention and deep-dive into how international companies are using it to keep their customers coming back for more.
Learn more at gameball.co
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The Future of Customer Engagement and Experience is dedicated to actionable thought leadership and analysis on all things commerce, both consumer-facing and B2B, from sales, marketing, customer experience, employee experience, data management, customer service, purpose, corporate life, and more.
Learn more at future-of-customer-engagement-and-experience.simplecast.com
Check out their latest episode here:
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The Titans of Customer Engagement: A Customer Experience Podcast is exactly that — strategic conversations with your peers and leaders about creating the world’s greatest customer experiences.
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The CX Leader Podcast with host Steve Walker provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them.
Learn more at cxleaderpodcast.com
Check out their latest episode here:
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The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch, human touch, customer journey, lifecycle marketing, sales process, customer service, customer success, raving fans, video email, video communication, B2B sales and marketing, personalization, automation.
Check out their latest episode here:
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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with.
Learn more at navigatingthecustomerexperience.libsyn.com
Check out their latest episode here:
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This podcast offers practical leadership tips gained from great businesses - large and small. It will spark you and your company to drive engagement loyalty and advocacy among your people and customers.
Learn more at josephmichelli.com
Check out their latest episode here:
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There you have it team...
The 13 Best Customer Care Podcasts to keep you on your feet...
Subscribe to the ones that interest you, and send us an email at grow@fame.so if you know of any great customer care podcasts that we've missed!
