How to build a profitable podcast.
Elevate your customer service expertise with the best 12 podcasts tailored for CX enthusiasts.
"Customer Service for CX Experts" refers to a specialized form of customer service tailored for professionals who are experts in Customer Experience (CX). CX experts are individuals or professionals who specialize in understanding, analyzing, and enhancing the overall experience that customers have when interacting with a business or brand.
Listen, learn, and succeed with these 12 must-listen podcasts that offer insights and inspiration for CX enthusiasts.
The role of IT leaders has never been more critical or more complex. The Bridgecast is where enterprise tech decision-makers come to make sense of it all and to connect the dots between technology, strategy, and business success. Hosted by veteran technologist and Bridgepointe Chief Strategy Officer Scott Kinka, each episode features candid conversations with top CIOs, CTOs, Innovators, Authors and Analysts. Together, they explore how to simplify technology decisions, drive measurable outcomes, and build stronger alignment between IT and the C-suite. True to its name, The Bridgecast is your link between innovation and execution, technology and leadership, IT and enterprise growth. Whether you're navigating hybrid work, cloud modernization, cybersecurity, or digital transformation, this show delivers the real-world stories and insights you need to lead with confidence. Subscribe, rate, and review to stay ahead of what’s next in enterprise IT. Presented by Bridgepointe Technologies, this podcast is for tech leaders, IT professionals, M&A officers, strategists, and company owners who are embracing the change.
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Humans of CX is a podcast on a mission to have conversations with the world's leading customer experience experts to help CX professionals humanize their approach, placing empathy at the center of the experience.
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Customer relationships are part of any business. Making them great is the next step. At Zendesk, we are here to help you create the best customer experiences and get the best results for your business.
On the Conversations with Zendesk podcast, we explore trends in customer experience and share what Zendesk is developing for you.
We will be talking about messaging channels, the power of self-service, integrations, conversational CRM, AI and no-code.
Like and subscribe to receive new episodes every other week. Visit www.zendesk.com/blog for updates, bonus content, and more.
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Practical AI: The Capacity for Good, is a podcast that explores the positive side of artificial intelligence. We speak with thought leaders about the intersection of AI automation, customer support, and customer experience. We dive into real-life stories of how AI has improved people's lives. Join us as we explore the many ways in which AI can be a force for good and hear from those who are using it to make a positive impact on the world.
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Welcome to The Support Automation Show, a podcast by Capacity, hosted by Justin Schmidt. He hosts conversations with leaders in customer or employee support who are using technology to answer questions, automate processes, and build innovative solutions to any business challenge.
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Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.
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Welcome to Beyond the Queue, a new podcast by Stonly that looks at the human side of customer support leadership.
In each episode, They talk with support leaders from companies like Gong, Loom, Miro, SevenRooms, and more about their career journeys, how they build and scale their teams, and what advice they have for up-and-coming support leaders.
They hope you enjoy the show! For more information about Stonly, an interactive guidance platform for self-serve support, visit stonly.com.
Check out their latest episode here:
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Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies.
Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how they make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization.
Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
Check out their latest episode here:
Subscribe here: https://podcasts.apple.com/us/podcast/the-modern-customer-podcast/id1028911150
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Examining the relationship between your company and your customer.
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The Press 1 For Nick podcast is both educational and engaging. Each episode offers listeners a dynamic blend of insightful stories, best practices, and invaluable lessons that are focused on Customer Service and Customer Experience.
On this podcast, Customer Service and CX expert Nick Glimsdahl, and his guests – each with a unique wealth of knowledge – include leaders from a variety of backgrounds and industries.
Check out their latest episode here:
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What do businesses of all sizes value the most? Growth. But how do you grow in today’s rapidly changing environment? CX Conversations is a business, marketing, and customer experience podcast packed with stories showcasing how modern businesses are using customer experience to drive revenue and create life-long connections. Tune in to hear the success stories of the brands you love, and draw practical knowledge from experts making strides across industries. Hosted and produced by Kustomer.
Subscribe here: https://podcasts.apple.com/us/podcast/customer-service-secrets-by-kustomer/id1500089779
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Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have more fun in the process. A fun collection of quick-hit segments filled with deep learning and takeaways, you don’t want to miss this audio experience! Find show notes and more goodies at http://www.experiencethisshow.com
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That's it, team...12 great customer service podcasts to sink your teeth into right now.
Subscribe to the ones that interest you, and send us an email at grow@fame.so if you know of any outstanding customer support podcasts that we've missed!
