How to build a profitable podcast.
Listen to our excellent customer support podcasts to learn about best practices that can help you get more loyal customers.
When you think back on your own experience, chances are there were just a few occasions when the customer care service genuinely blew you away and made you feel like a valued client, not simply another ticket.
Excellent customer support not only makes your customers happy, but it also helps you understand them, identify your company, and, most crucially, affect your bottom line.
Customer support is more than just a simple matter of boosting revenue. There's a lot more to it than that. The actual worth of a business is the client that will remain loyal to it.
We've compiled a list of the best customer service podcasts for you to learn more about customer service and receive some suggestions.
Welcome to The Support Automation Show, a podcast by Capacity, hosted by Justin Schmidt. He hosts conversations with leaders in customer or employee support who are using technology to answer questions, automate processes, and build innovative solutions to any business challenge.
Check out their latest episode here:
Subscribe here: https://podcasts.bcast.fm/the-support-automation-show
Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.
Check out their latest episode here:
Subscribe here: https://podcasts.bcast.fm/knowledgebase-ninjas
Helping restaurants be more profitable! From marketing tips & operational insights to customer service how-tos & team building secrets, RR delivers the key tools and techniques to help restaurant owners & managers solve the great mystery of running a profitable restaurant.
Check out their latest episode here:
Subscribe here: https://podcasts.apple.com/us/podcast/running-restaurants/id1338969645
Welcome to Beyond the Queue, a new podcast by Stonly that looks at the human side of customer support leadership.
In each episode, They talk with support leaders from companies like Gong, Loom, Miro, SevenRooms, and more about their career journeys, how they build and scale their teams, and what advice they have for up-and-coming support leaders.
They hope you enjoy the show! For more information about Stonly, an interactive guidance platform for self-serve support, visit stonly.com.
Check out their latest episode here:
Subscribe here: https://podcasts.apple.com/us/podcast/beyond-the-queue-inside-customer-support/id1563965008
Examining the relationship between your company and your customer.
Check out their latest episode here:
Subscribe here: https://podcasts.apple.com/us/podcast/ccw-digital-a-customer-service-online-platform/id1232034471
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies.
Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how they make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization.
Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
Check out their latest episode here:
Subscribe here: https://podcasts.apple.com/us/podcast/the-modern-customer-podcast/id1028911150
Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. They will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
Check out their latest episode here:
Subscribe here: https://podcasts.apple.com/us/podcast/navigating-the-customer-experience/id1115751484
What can you do to improve your organization's performance and put customer service first?
This podcast explores the issues and challenges that stop customer service leaders like you from delivering outstanding customer experiences – and the knowledge you need to achieve better results. You‘ll hear advice, hints, tips and guest interviews to help you learn, develop and grow as you transform your organization's customer experience and operational performance, by putting service first
Check out their latest episode here:
Subscribe here: https://www.spreaker.com/show/service-first-podcast-fresh-insights-for
Come join the CXNation and listen to the CXChronicles Podcast! Each week they discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen to your favorite podcast player today! Each week CXCP hosts amazing customer-focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news, and industry updates and provides tons of value-first insights from industry leaders. CXC is constantly focusing on how they can strive to provide great customer experience and service content and information, regardless of your company's industry or space! Visit their website today at www.cxchronicles.com or check them out on Instagram/FB/Twitter using their handle @CXChronicles.
Check out their latest episode here:
Subscribe here: https://podcasts.apple.com/us/podcast/cxchronicles-podcast/id1346799519
The Press 1 For Nick podcast is both educational and engaging. Each episode offers listeners a dynamic blend of insightful stories, best practices, and invaluable lessons that are focused on Customer Service and Customer Experience.
On this podcast, Customer Service and CX expert Nick Glimsdahl, and his guests – each with a unique wealth of knowledge – include leaders from a variety of backgrounds and industries.
Check out their latest episode here:
Subscribe here: https://podcasts.apple.com/us/podcast/press-1-for-nick/id1513628159
The Customer Service Secrets podcast is devoted to sharing highly coveted secrets from customer service, customer support, and customer experience professionals across industries. The host of this podcast, Gabe Larsen, the VP of Growth at Kustomer, shares his own experiences in the customer service and customer experience space, while also drawing on the knowledge of experts and thought leaders who are making strides in their various fields. Gabe has spent the majority of his career gaining knowledge of customer experience and applying it at companies such as Accenture, Goldman Sachs, Gallup, InsideSales.com, and Kustomer. The goal of this podcast is to give the listener knowledge that they can apply directly to their career, regardless of their job title, in each episode.
Check out their latest episode here:
Subscribe here: https://podcasts.apple.com/us/podcast/customer-service-secrets-by-kustomer/id1500089779
Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award-winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common-sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service. Who's ready to IGNITE YOUR SERVICE!
Learn more today at https://www.igniteyourservice.com/comeback. You can also email me at tony@igniteyourservice.com or call/text 606-356-7447.
Check out their latest episode here:
Subscribe here: https://podcasts.apple.com/us/podcast/customer-service-academy/id1148182610
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics related to customer service and customer experience and will provide answers that listeners need to know to take their success to the next level. Amazing Business Radio airs every week on, iTunes, Soundcloud, and other platforms and channels.
Check out their latest episode here:
Subscribe here: https://podcasts.apple.com/us/podcast/amazing-business-radio/id973187100
Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have more fun in the process. A fun collection of quick-hit segments filled with deep learning and takeaways, you don’t want to miss this audio experience! Find show notes and more goodies at http://www.experiencethisshow.com
Check out their latest episode here:
Subscribe here: https://podcasts.apple.com/us/podcast/experience-this/id1290280716
Q&A with Customer Support Leaders from both B2B and B2C companies. Hear their perspective on challenges, opportunities, and best practices in setting up a world-class support organization.
The podcast is meant for CEOs, Chief Customer Officers, Support Leaders, Support Engineers, and even vendors who sell into support.
Your host is Sandeep Jain.
Write to them at host@customersupportpodcast.com. More info: https://CustomerSupportPodcast.com
Check out their latest episode here:
Subscribe here: https://podcasts.apple.com/us/podcast/the-customer-support-podcast/id1453965935
That's it, team...15 great customer support podcasts to sink your teeth into right now.
Subscribe to the ones that interest you, and send us an email at support@bcast.fm if you know of any outstanding customer support podcasts that we've missed!
