How To Start A Podcast
Work With Us
FeaturesPricingLog InSign Up

The bCast Blog

‍How to build a profitable podcast.

Best Podcasts

The 12 Best Value-Driven Loyalty Program Podcasts For Your Guests

Loyalty Elevated: Top Podcasts Revealing the Secrets to Value-Driven Guest Programs!

Oliver Bugarin
April 19, 2024

Elevate your guest experience with must-follow podcasts dedicated to value-driven loyalty programs. Explore innovative approaches to guest rewards that prioritize satisfaction and retention in today's competitive hospitality industry.

Loyalty Elevated: The 12 Best Value-Driven Loyalty Program Podcasts For Your Guests

Let's go!

1. How to build and scale a value-driven loyalty program for your guests | with Ellis Connolly

In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Ellis Connolly, CRO of Laasie.ai, challenge the status quo of traditional loyalty programs and open up the idea of experience-led and value-based loyalty programs. Connolly shares his views on why loyalty should go beyond points. Instead, he advocates for serving guests with personalized rewards to help participation truly stick.

Tune in to get a closer look at how your sales and marketing teams can go to market with strategies to promote loyalty programs that excite and actively engage guests across platforms.

Check out their latest episode here:

Subscribe here:

  • bCast
  • ‍Apple Podcasts
  • Spotify

2. Hotel Moment

The Hotel Moment podcast features insights and interviews with top players in the hospitality industry - across North America, Europe and Asia Pacific.

Check out their latest episode here:

Subscribe here:

  • bCast
  • ‍Apple Podcasts
  • Spotify

3. ‘On the Road’ Special Episode: Improving the Hotel and Hospitality Sector with IoT Technology

In the 57th episode of IoT Podcast: Over the Air, Ryan Prosser, CEO of Very and special Co-Host Rob Tiffany attended the H D. Expo 2023, where they hosted the very first On The Air Roadshow. They spoke with several executives and innovators of IoT devices for the hotel and hospitality industry, where they discussed the impacts their devices have in the emerging industry and how they are finding solutions to hotel problems.

Check out their latest episodes here:

Subscribe here:

  • bCast
  • Apple Podcasts
  • Spotify

4. How We Grow: The Vacation Rental Show

Welcome to How We Grow. Consider this your playbook for all things vacation rental, as we deep-dive into the latest hot topics, technology, and strategies, to help you take your vacation rental business to the next level. Hosted by industry veteran, Lynell Gordon.

Check out their latest episode here:

Subscribe here:

  • bCast
  • Apple Podcasts
  • Spotify

5. Leaders in Customer Loyalty, Powered by Loyalty360

Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.

Check out their latest episode here:

Subscribe here:

  • ‍Apple Podcasts

6. Get Personal with Loyalty

Coming through the digital transformation era, we're now equipped to deliver the experiences our customers desire.  Listen in to this podcast to learn from the experts and practitioners elevating customer experiences by leveraging loyalty strategy, data and technology.

Check out their latest episode here:

Subscribe here:

  • ‍Apple Podcasts

7. The Delighted Customers Podcast with Mark Slatin

Welcome to the Delighted Customers Podcast, your go-to resource for practical insights and thought leadership in enhancing customer experiences. Recently ranked in the top 20 on Apple’s Management charts in the US, we bring you discussions with top experts aimed at empowering leaders to elevate customer experience.

Check out their latest episode here:

Subscribe here:

  • ‍Apple Podcasts

8. Customer Confidential: Untold Stories of Earned Growth

The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter System pioneer, uses his deep expertise and empathetic approach to challenge conventional wisdom, peel back layers of typical advice, and expose the real stories of industry transformation. Take a deep dive into discussions on CX, customer journey, customer insights, Net Promoter Score, and more. Every episode is a master class in loyalty. Guests include CMOs, CXOs, and heroes of customer-centric transformation, along with thought leaders who inspire them. Exploring organizational structures, operating models, goals, and metrics, Rob and his guests from companies such as Vanguard, American Express, and more bring to light practical marketing, product, customer experience, and technology strategies for earning customer-focused growth. This podcast is your source for untold stories of customer and employee loyalty. Challenging, insightful, and instructive—all in one place. Earned growth starts here.

Learn more at: https://touchstay.com/podcast

Check out their latest episode here:

Subscribe here:

  • Apple Podcasts

9. Loyalty builders

Welcome to the Loyalty builders podcast where we discuss tried and tested ways to achieve business goals by using loyalty and gamification mechanics.

The Loyalty builders podcast is brought to you by the team at Open Loyalty - an API-first loyalty engine for introducing loyalty and gamification mechanics fast and at scale.

Check out their latest episode here:

Subscribe here:

  • Apple Podcasts

10. Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

Joseph Michelli is an organizational consultant, professional speaker and New York Times #1, Wall Street Journal, USA Today and Businessweek Magazine bestselling business author. He has consulted with and written books about leadership and customer experience at brands like Starbucks, Mercedes-Benz, The Ritz-Carlton Hotel Company, Zappos, and the Pike Place Fish Market. This podcast offers practical leadership tips gained from great businesses - large and small. It will spark you and your company to drive engagement loyalty and advocacy among your people and customers. More info on Dr. Michelli and his company The Michelli Experience can be found at www.josephmichelli.com

Check out their latest episode here:

Subscribe here:

  • Apple Podcasts
  • Spotify

11. Epsilon Loyalty Index

The “Epsilon Loyalty Index” is a definitive guide that uses proprietary methodology to measure true customer loyalty in specific markets worldwide.

The Loyalty Index takes a holistic approach using data science to understand loyalty drivers, enabling brands to understand underlying attitudes that predict and measure true customer loyalty over time.

The Epsilon Loyalty Indexes features research with consumers in UAE, Australia and the UK, and delivers exciting loyalty insights for loyalty marketers in those markets.

Download your copy of the most recent reports on www.EpsilonLoyaltyIndex.com

Check out their latest episode here:

Subscribe here:

  • Apple Podcasts

12. The Advocacy Channel: A Customer Marketing Podcast

Advocacy and customer marketing have become hot topics in the modern marketing world, and for good reason. The brands that get ahead in competitive industries are ones that purposefully build and leverage the advocacy and loyalty of their customers, prospects, partners, and supporters to drive new and repeat business.

Join us every few weeks as we go behind the scenes with marketing experts across industries to uncover the best insights and strategies when it comes to engaging your audience and building advocacy.

Check out their latest episode here:

Subscribe here:

  • ‍Apple Podcasts

There you have it...

The 12 Best Value-Driven Loyalty Program Podcasts For Your Guests you should be listening to right now.

Subscribe to the ones that interest you, and send us an email at support@bcast.fm if you know of any great value-driven loyalty program podcasts that we've missed!

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Get Started

Related content

The 15 Best Organizational Listening Podcasts Addressing Employee Challenges

The 15 Best Powerful Leadership Lesson Podcasts From Real Leaders

The 11 Best Design Career Podcasts For Aspiring Designers

Guides

how to Start A Podcasthow to Launch A Podcasthow to Promote A Podcast

Where you learn how to start and grow a profitable podcast.

AboutBlogTermsPrivacy
Contact
grow@fame.so